All SOS parasols aka 2nd line umbrellas are created as high end artwork 1st and New Orleans inspired fashion accessories 2nd.

HANDEL WITH CARE

You can return items in the original packaging within the first 10 days of the date that your order was shipped, with receipt or proof of purchase. If 10 days or more have passed since your purchase, we cannot offer a return. Upon receipt, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to an exchange. If you are entitled to an exchange, you will receive store credit that may be in the form a coupon that can be used at the pop up shop.

*Only regular priced items may be returned or exchanged. Sale items are non-refundable.

To follow-up on the status of your return, please contact us at info@qchelette.com

Exchanges do not include any shipping and handling charges shown on the packaging slips or invoices. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.

USPS PRIORITY SHIPPING RATES AND PROCEDURES APPLY